Job Opening: 3M/SA Customer Service Rep

3M/Scientific Anglers has a new job opening for someone with fly fishing experience to be a Customer Service Representative at their Midland, MI plant. This position will be responsible for managing varied customer service processes, supporting accounts within the Scientific Angler business.

Read the extended entry for the full job description.

Job Description

Customer Service Representative-1103741
Organization
: Consumer & Office Business
Primary Location
: USA Region-United States-Michigan-Midland
Job Type
: Experienced 

Description

For more than 100 years, 3M has been a company that delivers both sustainable growth and consistent results. Today is no exception. We are making great progress toward inventing a new future for 3M – a future of faster growth and increased competitiveness, while continuing to deliver superior results.

3M Consumer and Office Supply Chain is currently seeking a Customer Service Representative to be located in our Midland, MI plant. This position will be responsible for managing varied customer service processes, supporting accounts within the Scientific Angler business.

Key responsibilities of the position include, but are not limited to:

  • Promoting and ensuring customer satisfaction through value-added services as well as prompt identification and resolution of complaints, problems, and issues.
  • Building credibility and trust with customers and business unit and provide solutions to solve customer challenges.
  • Desire to deliver strong service results and working within a team environment are critical components of the position.
  • Provide service and administrative support through order processing, expediting and editing in a timely, accurate, and efficient manner for assigned sales divisions or division products as well as external customers.

Qualifications

Basic Qualifications:

  • Bachelor’s degree for an accredited institution is required
  • Minimum three (3) years experience in customer service is required
  • Minimum three (3) years experience with the sport of fly fishing is required

Preferred Qualifications:

  • Intermediate or advanced level experience with Microsoft Excel is preferred
  • Intermediate or advanced level experience with Microsoft Word is preferred
  • Previous inside sales experience is preferred

Employment Statement
Apply now for this exciting opportunity with 3M.3M is an EEO/AA employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

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